SEPHORA in Cambridge, MA Closed now

Reviews about SEPHORA

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  November 01, 2019, by Anjelly Gonzalez
  I go into this Cambridge location today, where I previously had a great experience at. I quickly find out that they're out of my product and an associate suggests that I go to the counter to see if it's available at another location. I walk up to an associate standing by the register tell my story and she offers to look for it. I advise that it's not on the floor another associate just looked. She proceeds to hand me back the display and tell me to get in line so that the cashier can help me......ok...... So I as myself, your clearly aren't doing anything and so aren't the other 8 ppl standing around you so why do I have to wait in a 4 person line???? Needless to say I quickly put the display back and walked out! Really Sephora?!?!? Perfectly made up faces in the store for what?! I seriously hope you get some much needed customer service training!